Reports
The daily digest of what your customers hit, built from the same logs as the Customers page.
Generated 15d ago
Hey <@U_MOCK>, a few of your customers have things that keep failing, from your production logs over the last 7 days. Every item below happened again in the last 24 hours.
Initech (HubSpot): HubSpot rejects writes to tms because it's read-only. About 100 rejections this week, 41 in the last day.
For the HubSpot ones the rest of each update goes through, but that field usually never gets written: only about 1 in 4 made it later.
Globex (Salesforce): Salesforce is rejecting record updates because the record is locked. 11 this week, 3 in the last day, and none of the 11 conversations have recovered on their own.
Also: - Brightloop's Gmail label lookups fail because the target was already gone, not a real problem: 9 this week, no action needed. - A Gmail subscription setup step is failing with 403 insufficient scopes about 150 times a day, but the logs don't carry a user or connection id, so Libra Logs can't tell whose it is yet. Log a user or connection id there to unblock this.
Not a real problem: Brightloop's Gmail lookups above.
Happy to send the exact log lines for any of these.
Report settings
When it generates, and where it goes. It always starts as a draft; turn on "Send automatically" once you trust it.