Globex
Needs attentionglobex.com4 peopletracked since 2026-09-01last seen 8h ago
How Globex is doing
Globex mostly reads email and syncs CRM records.
CRM sync has been failing for 3 of 4 people since Tuesday.
Busier than last week.
What's failing (1)
Globex can't sync their CRM records.
3 peoplesince 3d agoAbout 40 this week · 6 in the last day
Problems they're hitting (1)
- 3 people
Globex can't sync their CRM records
Getting worse · since 3d ago
The CRM rejected the sync with a permission error. Usually someone at the company revoked API access or changed a field the integration relies on.
Next step: Ask them to reconnect their CRM integration.
Likely started with the "Add stricter CRM field validation" deploy.
Confirmed from the error messages
What they use
- MostlyOpened an email
- SometimesSynced a CRM record
Also has background/sync activity (Calendar sync, Mailbox sync), separate from product usage.
People (4)
- priya@globex.comHit the CRM sync problem
- marcus@globex.comHit the CRM sync problem
- dana@globex.comHit the CRM sync problem
- leo@globex.comActive 2 days ago